Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sunday-glow.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we collect information about the pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. This automatically collected data is referred to as “Device Information.”

Device Information is collected through technologies such as:

  • Cookies, which are data files placed on your device and often include an anonymous unique identifier
  • Log files, which record actions on the Site and collect data such as IP address, browser type, internet service provider, referring and exit pages, and timestamps
  • Web beacons, tags, and pixels, which help track how you browse and interact with the Site

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Your name
  • Billing address
  • Shipping address
  • Payment information (including credit card or other accepted payment details)
  • Email address
  • Phone number

This is referred to as “Order Information.”

If you create an account, sign up for SMS or email marketing, participate in promotions, or contact us for support, we may collect additional information that you provide directly.

“Personal Information” in this Privacy Policy includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Personal Information we collect for the following purposes:

Order Fulfillment

  • Processing payments
  • Arranging for shipping
  • Sending invoices, order confirmations, and notifications
  • Handling returns, exchanges, or customer service inquiries

Communication

We use your information to communicate with you about your orders, respond to your questions, and provide updates.

Fraud Prevention and Security

We use Device Information, particularly IP addresses, to screen for potential risk, fraud, or misuse of our Site.

Marketing and Advertising

If you have opted in, we may send marketing messages such as product updates, promotions, or recommendations that we believe may be of interest to you. You may unsubscribe from marketing at any time.

Site Improvement

Device Information is used to understand how visitors browse and interact with our Site, to improve user experience, and to evaluate the performance of our advertising and marketing efforts.

3. Sharing Your Personal Information

We share your Personal Information with trusted third parties who help us operate our business, including:

  • Our ecommerce platform provider
  • Payment processors
  • Shipping and logistics partners
  • Email and SMS service providers
  • Advertising and analytics partners
  • Fraud prevention and security service providers

These third parties use your Personal Information only as necessary to perform their services.

We may also share Personal Information:

  • To comply with applicable laws and regulations
  • To respond to lawful requests for information
  • To protect our rights or the rights of others
  • In connection with a business transfer such as a merger or acquisition

We do not sell Personal Information for money.

4. Behavioural Advertising

We may use Personal Information to provide advertisements or marketing communications that we believe are relevant to you. You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of SMS by replying STOP.

You can also adjust your browser or device settings to limit certain types of tracking.

5. Do Not Track

Our Site does not change its data collection or usage practices when a Do Not Track signal is received from your browser. You can still manage cookies and tracking through your browser settings.

6. Your Rights

European Economic Area, United Kingdom, and Similar Regions

If you live in a region with data protection laws that grant specific rights, you may request:

  • Access to your Personal Information
  • Correction or updates to your Personal Information
  • Deletion of your Personal Information
  • Restrictions or objections to certain processing activities
  • A copy of your Personal Information in a portable format
  • Withdrawal of consent where applicable

We process your information to fulfill contracts with you, operate our business as part of our legitimate interests, or comply with legal obligations. Your information will be transferred to countries outside your region, including Canada and the United States.

Canada, United States, and Other Regions

Depending on local regulations, you may have similar rights to access, correct, or delete your Personal Information. You can request this by contacting us using the information at the end of this Policy.

You may opt out of marketing at any time by unsubscribing from emails or replying STOP to SMS messages.

7. Data Retention

We retain Order Information for as long as necessary to provide our services and meet legal or business requirements. You may request deletion of your Personal Information, subject to any legal obligations that require us to retain certain records.

8. International Transfers

We serve customers worldwide. Your Personal Information may be transferred to or processed in countries outside your place of residence, including Canada, the United States, or locations where our service providers operate. These countries may have different privacy protections than your own.

Where required by law, we implement safeguards to protect transferred data.

9. Minors

The Site and our products are not intended for individuals under the age of 16. We do not knowingly collect Personal Information from individuals under 16. If you believe such information has been provided to us, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The date at the top of this Policy indicates the most recent update. Continued use of the Site after changes means you accept the updated Policy.

11. Contact Us

For questions about our privacy practices or to exercise your privacy rights, you may contact us:

By email: info@sunday-glow.com

By mail:
Celine & Z Inc. operating as Sunday Glow
Re: Privacy Compliance Officer
20 Bay Street
11th Floor #1542879
Toronto, ON
M5J 2N8
Canada